The Biz, is a different kind of blog. This isn't a commentary on the happenings of the web, nor will I include product reviews or endorse other services.

So what will The Biz be about?

In short, my vision for The Biz will be a blog written by an entrepreneur for entrepreneurs. We'll discuss the various aspects involved with building a web 2.0 company.

In the Business Management category, I'll address business issues relating to strategy, business models and day-to-day operations, while at the same time keeping everything in perspective. Even when it seems as though the sky is falling, I often say, "Listen, it's not as bad as it seems", and it usually never is.

Development is an area that's close to my heart, as it pertains to the development of the web-service itself. Some people may call this product development, but I've learned to approach the development from the notion that we are building a service, and hopefully one that our customers can't live without.

With a product in place, we'll focus our attention on Sales & Marketing, and the most common approaches to generating revenue from web-services, as well as exploring a few unconventional practices too.

Once customers start signing up for your new web-service, you'll need to allocate some time and resources to managing those customers, as well as fielding Service & Support issues. This includes how to create FAQ's, how to address technical support issues, how best to receive feedback, and then what to do about the numerous suggestions that are bound to start rolling in.

After getting your company off the ground, you'll need to consider the prospects of either hiring qualified professionals to round out your team, or seek out partners to help your business grow. All of these posts will fall under the area of Human Resources.

Just like any business plan, this blog will cover the basics on Finance, an often skipped over section that at first glance may not seem interesting, but rest assured, I'll do my best to make creating, analyzing and presenting financial data as enjoyable as possible.

To round out the blog, the over-arching theme is Web 2.0. What is Web 2.0? Well, that will be the discussion of tomorrow's post.

If you have specific questions, post your comments below.

All the best,

David

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