Voicemail... the last link in the telephone voice recording chain. Organizations have been known to have general mailboxes, and separate voice mailboxes for employees and management.
A voicemail prompt invites your customers to leave a message so that you can get back to them during regular business hours.
Voicemail is helpful to have because it act as a personal secretary, recording your customers name, phone number and the reason why they called. With this information, you can follow up with an interested person and meet their needs appropriately.
Here's an example of a General Voicemail Script:
Thank you for calling XYZ Company. We are unable to take your call at this time. Please leave a detailed message including your name, phone number, and the reason you called and we'll get back to you as soon as we can. Looking forward to serving you!
Here's an example of a Personal Voicemail Script:
Thank you for calling the office of Jane Doe, Principal of Groversfield Elementary. I am on the other line or am presently out of the office. Please leave your contact details, and I'll return your call as soon as I get back. Thank you, and have a nice day.
To recap, a professional telephone system consists of:
If you are looking to find the ideal voice to represent your business and make a good first impression for your organization, post your job requirements at Voices.com.
Best wishes,
David
Great post. I used the info for our voicemail.
Thanks!
Good stuff i was looking for general voice mail scripts. I need to change my voice mail on to the business one. You have a good day!
Those examples are great guidelines for creating a voicemail script. Would you happen to have some pointers on what to look for when hiring a professional voicemail talent?