By Stephanie Ciccarelli
October 27, 2006
How do you treat your customers?
When you are working for a company or an organization, how do you treat your customers after you have worked for them?
While you are courting them for business or in the middle of a project, your best behavior is required.
The way you speak about your clients, whether in person or through other means, truly demonstrates your level of respect for them. It also paints a picture of your professionalism and how you may treat future clients or business partners.
It's easy to chock people and businesses up to 'this guy' or 'that tech company'. When we do that, we do not recognize those people or organizations with the dignity they deserve, especially in a business relationship where rapport and trust means everything.
Trust can be achieved by maintaining a healthy, positive business relationship. That means that you know when to use discretion and that you recognize boundaries when necessary, in other words, refraining from making negative comments to colleagues, regardless of how minor, if you want to protect your working relationship with a customer.
Just taking a minute to stop and look at things from a different perspective.
Isn't it refreshing to be of service to another living, breathing human being?
Growth is the new business imperative, and that means seeking new markets wherever they may be. Before you cross the border, you'll need to prepare. Learn more about translation.
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