By Stephanie Ciccarelli
February 22, 2008
Every so often I write about updates to the Voices.com membership service on VOX Daily.
Today, I'd like to share some information about new features and benefits for Voices.com members, as well as new pricing effective after March 31st, 2008.
To learn more about how this change may affect you, read this article.
First, let me say thank you for taking a moment to read this important article.
It took a lot of thought and the information is of special significance to all voice talent members of the Voices.com web service.
Secondly, everyone will continue to enjoy the full suite of services that we offer, and there are no large technical changes to how Voices.com operates.
OK, moving forward!
There are many new features and benefits that we're pleased to announce to you today as part of our Spring '08 Release, and I'd like to get into those with you now. Let's start with the new features and benefits.
After months of strategic search engine optimization techniques, Voices.com has received Google's blessing with the coveted Site Links, a list of short cuts right from Google's search results. You'll see these links by Googling "Voices.com".
Recently, we've positioned the search box at the top of each and every page on Voices.com ( over 50,000 pages ) to give clients a single starting point when they are looking to find a professional voice talent.
The search engine has been rebuilt to include better caching, a technique to remember popular searches and recent searches that helps deliver results faster.
The search engine results pages have been completely redesign for simplicity. From client feedback and usage statistics, we've found that clients want to conduct a search, listen to the demo and move ahead with the voice talent of choice.
Your name links to your personal Voice.com website, and the large Flash player makes it easy for clients to start playing your demo immediately. A large "Request a Quote" encourages clients to take the next step in hiring you for the job.
In the client's view, the responses page has been redesigned after reviewing, analyzing and implementing recommendations from a survey.
Similar to the search results, clients want to focus on your demo, then your quote for the job. To allow clients to move quickly through the auditions and ensure that each and every audition is heard ( the average job receive 100 auditions ), we've decided to hide the proposal from view, then show it when the "Read Proposal" link is clicked.
In the two weeks since making these changes, we've witnessed a 400% increase in the number of SurePay transactions at Voices.com.
Bottom line is that the improvements we've made, and continue to make, are generating more job opportunities for you.
Premium members will receive unlimited category listings in the Featured Talent Directory, and Preferred members now have 5 listings.
Storage for Audio, Videos, Graphics and Documents
Storage has also been increased to 100MB for Premium members and 50MB for Preferred members.
Premium members will now receive expedited support tickets. This means that any queries submitted by Premium members to Voices.com will be automatically escalated and answered first before all other support inquiries.
There are changes in pricing effective after March 31st, 2008 for all newly purchased membership subscriptions. Please read this carefully as it may affect you.
Current Paid Subscribers
If you have automatic payments set-up, including payments for an active subscription originally made by credit card over the phone, you'll continue with the old pricing until your subscription is cancelled.
To break it down, someone who has a subscription at the current rate, so long as they don't cancel it, continues to receive service at that price going down the road so long as they keep renewing it.
If you have made a one-time payment, you can extend your membership by one year at the current rate. To do so, simply call us toll-free at this number (1-888-359-3472) or send firstname.lastname@example.org an email and we'll send you an invoice.
Here's an example. If you are a Premium member at present, you could continue to receive all of those features and benefits for $199 regardless of the price change -- so long as you maintain your automatic subscription. This process is known as "Grandfathering".
So, unless you have a credit card that expires thus canceling your subscription on you, it wouldn't happen any other way unless you decide to cancel it with the understanding that your account would be purchased at the new price in the future.
ALL NEW SUBSCRIPTIONS AFTER MARCH 31st, 2008
Before we change the membership subscription fees, we want to give you the opportunity to secure your membership at the present rates for your desired membership subscription level.
Subscribe before March 31, 2008 to secure your membership at the present rate and maintain that membership rate until your subscription is canceled or your credit card expires.
As part of the Voices.com Coaches Network that will be rolling out in the next few weeks, we're introducing group pricing. Keep your eyes on this one.
Also, if you have an agent, ask them to contact us about special pricing for their agency. We've developed a package for agencies as well.
All of these changes will be effective after March 31st, 2008.
We look forward to serving you!
Stephanie, David, Carol, Laurynda, Erica and Lin
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