By Stephanie Ciccarelli
October 9, 2008
To wrap up this First Look series and glimpse into the all-new Voices.com, we're going to talk a bit about two new features that you'll be able to make use of when you are working for clients.
These features include the ability to request Approval of Files and Release of Payment.
Learn more now!
Do you know what it's like wait on a client's approval or payment? It can be agonizing, especially if the client needed the audio "yesterday" and you want to be sure that what you've recorded hit the mark and still comes in under the wire.
We've developed a couple of ways for you to gently nudge or prompt your client to approve files that you've uploaded to the Voices.com site and also send courteous reminders to release payments that are sitting in the escrow account.
When you've uploaded a file for your client, the Voices.com site admin sends an email to your client letting them know that you have uploaded their files and that they are ready for their approval. Once a client approves the files associated with their job, you can move on to the stage where the client is then prompted to release the funds from escrow and Voices.com can pay you out.
No one likes having to hound people for money, especially not when you have better things to do that will grow your business and serve your customers.
While we do automatically send an email requesting that funds be released from escrow as soon as the client has approved your files, we also wanted to create a simple way for you to send a gentle reminder too.
One of the new features in this redesign is the Request Release, an action that you can initiate if a client has forgotten to release the funds at Voices.com following the approval of files.
Stephanie and The Voices.com Team