Vox Daily The Official Voices.com Blog

Voices.com Spring '09 Release

By Stephanie Ciccarelli

June 5, 2009

Comments (11)

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What new developments have taken shape at Voices.com?

Discover new features, improvements and more in this Spring '09 Release prepared by Laurynda Pasma.

NEW PROFILE FEATURES

Voice Talent Profile Page Changes

๏ A summary at the top of page now shows the talent's primary demo and most recent feedback rating (if present) and Next steps for visitors to the page. See example.
๏ Removal of individual Store fronts and placement of general store link at the top of the Voices.com pages.
๏ If a client is interested in Store products they may click the Store icon at the top of the page and search for individual talents or browse by category or keywords.

Why remove the individual storefronts and replace it with a general store link?

The simple answer is that not everyone has taken time to create products for their store. When a client would click on one such store and find nothing there, it was disappointing and perhaps, confusing.

Addition of Edit and Save Buttons

What's New?: Members now have Edit and Save buttons present at the top of their General Info pages within their accounts.

What Happens?: If you click on General Info, you will see an Edit button at the top of the page and at the bottom that signals they can modify this info. When clicking on Edit, the next screen has a Save at the top and bottom for any changes made to your profile content.

What To Do: If you have any edits or changes to make, always save your changes.


Profile Completeness Meter Breakdown

On the My Account page, a percentage of completeness is indicated. Each field below is weighted and contributes to the overall completeness. Here is the breakdown of how to achieve full profile completeness.

NEW DEMO FEATURES

Demos Can Now Be Searched For By Voice Age Range

What's New?: Voice talent can now assign an age range to audio files to help clients to conduct even more detailed searches. Note that the Voices.com search engine gives clients the option to take voice age into account.

What Happens?: If a client is searching by age range, they will only see demos that have been classified and match the age range they are looking for. For example, if a client is searching for a teenage voice and searches by the teen voice age range, they'll only be shown demos that have been labeled as Teen.

What To Do: Adding these age ranges is optional. If you choose to do so, be sure to log in to your account at Voices.com and add the appropriate age range to your demos. Only one age range per demo. If there is no age range is assigned to a demo, that demo will never be presented to a client if they are searching for that criteria specifically. Add your voice age ranges to each file you have uploaded to maximize your visibility and opportunities at Voices.com!


NEW MESSAGING FEATURES

Talent and Clients: Ability To Send Files Via Reply Messages

What's New?: Members can now send attachments when they reply to a message sent to them through Voices.com. There is a 10MB limit for sending an audio file.

What Happens?: A copy of the attached file is also stored in the sending member's Sent folder. Only one file per message may be sent.

What To Do: When you are communicating with another member through the site, you are able to include a file attachment before sending that internal message to the recipient. Simply browse your desktop to attach the new file to the message and send.


Private Job Emails

What's New?: Talent are now sent a specialized email notification when they have been invited to reply to a job. Subject line of email is "New Private Invitation at Voices.com"

What Happens?: If you receive an email with that title, that job opportunity is for you specifically, and is a private job.

What To Do: Review the job details and reply to the client, either to respond and apply for the job, or to graciously decline if you are unable to do the job.


NEW JOBS AND AUDITIONS FEATURES

Audition Placement Indicator

What's New?: Talent can now more accurately gauge where they stand in the audition queue, detailed in the Overview screen of their Answered audition.

What Happens?: When voice talent view an answered audition they can now see their audition placement in the Overview tab. The display will read talent placement/total current responses. The placement indicator is a submission number only.

What To Do: Before auditioning, talent can see the number of current responses in the job Overview tab. Once they submit, take a look in the Answered folder and the Overview tab of the job to see where in the audition submissions your audition sits.


Talent Can Now Title Audition Templates

What's New?: Talent may now edit their existing templates and provide a template name to make it easier to identify the correct template when submitting an audition.

What Happens?: All templates currently have "No title" listed until talent log in and update their existing templates. It is strongly advised that you take a moment to title your templates for ease and better reference.

What To Do: Log in to your account and be sure to give each of your templates titles that best reflect their contents or purpose. The Title is presented in the Select a Template drop down list within the Audition response. In an audition situation, choose the most appropriately titled template to accompany your demo and price quote.

Talent Can Now Mass Delete Answered Jobs

What's New?: Talent are now able to delete more than one audition at a time from the Answered folder.

What Happens?: Upon identifying records of answered auditions that you don't want to see anymore, simply check the boxes to delete them en masse.

What To Do: Log in to your account at Voices.com, navigate to your Answered jobs and the listings you no longer wish to see archived in your Answered folder.

Clients Can Request Quotes Directly From Their Favorites

What's New?: Clients may now post a job to talent via their Favorites list.

What Happens?: A client can select one talent, or multiple talent, by checking the box to the left of the talent's name and then clicking the Request Quote button. Clients will be presented with the option of either inviting the talent to an existing job or posting a new job. At this point, they can then select whether or not the job is public or private.

What To Do: Make sure that you are on a client's Favorites List so that you are given more prominence in their account.


Clients Can View Invited List Within Posted Jobs

What's New?: When clients invite talent to their job, those talent appear within the job details immediately as a record of who the client has invited.

What Happens?: The Invited List can be seen via the Description tab within the job. The list shows each talent's name, when they were invited and their current response status. If they have not responded the status is displayed as Open.

What To Do: If a talent has not yet responded to the invitation, the client can click on the talent's name and easily send them a reminder email from their profile page. Once the talent responds they will appear within the client's Responses tab.


Clients Can Give More Direction When Awarding a Job

What's New?: Clients who have posted jobs at Voices.com can now send a message at the award job stage with more direction.

What Happens?: The email will be sent to voice talent internally with the subject line, "Instructions for THE SPECIFIC JOB TITLE". This has been provided instead of enabling talent to contact clients at this stage for now. A copy of the message is stored in the client's Sent folder.

What To Do: If you receive a message from a client like this, you will need to log in to your account, read the message, and then take action according to what your client has shared through this internal message.


Clients Updating Job To Completed

What's New?: Clients can now mark their job as Completed if it has not yet been awarded.

What Happens?: This can be done if the client Edits their posting from the Description tab. Reasons why clients may mark their jobs as completed are : job is not moving forward or a talent has been selected and paid offline.


NEW SUREPAY AND PAYMENTS FEATURES


Clients May Now Request an Edit to a File Uploaded Via SurePay

What's New?: Clients may now include an attachment when requesting an edit to a file uploaded by a talent through a SurePay job.

What Happens?: If a client finds that they need to give a line read, communicate something verbally, or attach a text document with more instructions they are now able to get that information to their voice talent more effectively.

What To Do: If you're a client and need to make use of this, go for it! Communication on projects is incredibly important, and if you need to demonstrate what it is that you need, this may be the best, most efficient (and convenient) way.


Feedback Ratings

What's New?: Feedback ratings are presented on the talent profile page. If there is no record of feedback, no feedback indicators are shown.

What's Happens?: If Feedback has been left, feedback now appears as Stars with a total ratings indicator. For example: ***** (2) indicates a rating of 5 stars averaged based upon the results of 2 separate feedback ratings.

What To Do: Build up your feedback ratings and reviews by using Voices.com's SurePay service to invoice your clients.


WANT TO REQUEST A NEW FEATURE?

Do you have an idea for a new feature that would make for a better experience at Voices.com? Send us an email to send us your feature request, and we'll add it to our to-do list for an upcoming release.

Best wishes,

Laurynda Pasma and the Voices.com Team

Related Topics: features, how to, spring '09 release, TV, updates, voice talent, Voices.com


Comments


    Stephanie,
    Thank you very much for the updates.
    These are a welcome addition!

    dc

    Posted by:

      Awesome new features! Thanks a lot! :-)

      Posted by:

        Wow...that's a whole-lotta-work!
        Thanks for all the upgrades, and I can't wait to start using them!

        Posted by:

          I wish to applaud the marvelous updates that your team has made to voices.com. Without question, it is the finest talent/client match-up forum on the web. And if I were to advise talent as to which site to join, I would have no compunctions in recommending Voices.com. Not only are your job leads superior, but your team has always been generous with their time when communicating with talent. And I would be remiss if I did not mention that the demos vocalists cut and upload are not adulterated in anyway as they are at some competing sites. This is so very critical as it often takes talent an hour or more to deliver a very fine demo. To boot, it appears that the site has become even more user friendly. Kudos to everyone at Voices.com.

          Today is my renewal date, and I am excited to once again be part of a quality marketplace for talent.

          Debbie Cardarella

          Posted by:
          • Debbie Cardarella
          • June 5, 2009 2:18 PM

            Stephanie,

            Thanks for sharing this and the new updates, I love 'em!

            Posted by:
            • Michelle Chase
            • June 5, 2009 3:29 PM

              Hi! If I may be so bold as to throw out a suggestion....
              When we are in the "My Audition" area and need to jump back to the "Overview" section to see how many folks have auditioned, or to the "Job Posting" tab to check the budget or word count once more, our message to the client, the audio file, and the budget amount disappear and have to be done again. Is there a way we can jump from one tab to the next without losing the info?
              Thanks!

              Posted by:

                @ Robin Rowan

                Hi Robin, this is already on our list for future changes however right now I'd suggest using Control+Click on the tab (Job Details) to open the tab in a new window. This will enable you to have both the Job Details as well as the Audition windows open at the same time.

                Posted by:
                • Laurynda - Product Manager
                • June 10, 2009 11:14 AM

                  I am loving the new updates! Great work!

                  Posted by:
                  • Carly Diamond
                  • June 10, 2009 7:03 PM

                    Stephanie - Great improvements. I LOVE how clean the site is. So easy to navigate and use. Keep it up and thanks!

                    Posted by:
                    • Trevor Jones
                    • June 11, 2009 1:42 AM

                      Sorry I'm late to the party... thanks so much for making these improvements!!!! YAY!! THANK YOU!

                      If you don't mind, I'd like to make another suggestion: allow us to select more than one age range for our demo(s). This is for two reasons: 1) some of us illustrate more than one age range in our demos, and 2) when seekers search for an age range, they might have 20's - 30's in mind, but select "Middle Age" b/c they don't really know what ages are encompassed with each term.

                      Thanks again!!! Caryn

                      Posted by:

                        Hi Caryn,

                        Thank you for your feedback and comments! I appreciate hearing from you.

                        Your suggestion is perfect considering that some demos, particularly animation demos, include more than one voice age, however that being said, there is a reason why only one voice age can be selected per demo.

                        When doing some research before adding this feature, we discovered that clients are only looking for one voice age and may become confused if they see that your demo is tagged with multiple ages. If simply conducting a search for a voice, a client wants to hear their voice age of choice right off the bat, not necessarily a mixture of voice ages. Although this does much to demonstrate your versatility, it makes it more difficult for someone to find and listen to only the voice age they are expecting to hear.

                        Similarly, when a client is posting a job, they can only choose one voice age range. This ensures that the responses will fall in line with what they are looking for.

                        To address your second point, if we find that people are selecting an inappropriate age range for what they are looking for, we could do more to outline the parameters of each voice age through a pop up window. My hope would be that voice talent would choose the most appropriate voice age per demo as that would help greatly to present clients with what they are looking for.

                        One idea would be to upload demos that represent one voice age per demo. That way if clients are looking for a particular voice age, you'll be able to present them with a full sample of your voice performing a given voice age range, increasing your visibility and also giving the client exactly what they are looking for in one package.

                        Thanks again for sharing your ideas!

                        Best wishes,

                        Stephanie

                        Posted by:

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