By Stephanie Ciccarelli
June 5, 2009
What new developments have taken shape at Voices.com?
Discover new features, improvements and more in this Spring '09 Release prepared by Laurynda Pasma.
NEW PROFILE FEATURES
Voice Talent Profile Page Changes
à¹ A summary at the top of page now shows the talent's primary demo and most recent feedback rating (if present) and Next steps for visitors to the page. See example.
à¹ Removal of individual Store fronts and placement of general store link at the top of the Voices.com pages.
à¹ If a client is interested in Store products they may click the Store icon at the top of the page and search for individual talents or browse by category or keywords.
Why remove the individual storefronts and replace it with a general store link?
The simple answer is that not everyone has taken time to create products for their store. When a client would click on one such store and find nothing there, it was disappointing and perhaps, confusing.
Addition of Edit and Save Buttons
What's New?: Members now have Edit and Save buttons present at the top of their General Info pages within their accounts.
What Happens?: If you click on General Info, you will see an Edit button at the top of the page and at the bottom that signals they can modify this info. When clicking on Edit, the next screen has a Save at the top and bottom for any changes made to your profile content.
What To Do: If you have any edits or changes to make, always save your changes.
Profile Completeness Meter Breakdown
On the My Account page, a percentage of completeness is indicated. Each field below is weighted and contributes to the overall completeness. Here is the breakdown of how to achieve full profile completeness.
NEW DEMO FEATURES
Demos Can Now Be Searched For By Voice Age Range
What's New?: Voice talent can now assign an age range to audio files to help clients to conduct even more detailed searches. Note that the Voices.com search engine gives clients the option to take voice age into account.
What Happens?: If a client is searching by age range, they will only see demos that have been classified and match the age range they are looking for. For example, if a client is searching for a teenage voice and searches by the teen voice age range, they'll only be shown demos that have been labeled as Teen.
What To Do: Adding these age ranges is optional. If you choose to do so, be sure to log in to your account at Voices.com and add the appropriate age range to your demos. Only one age range per demo. If there is no age range is assigned to a demo, that demo will never be presented to a client if they are searching for that criteria specifically. Add your voice age ranges to each file you have uploaded to maximize your visibility and opportunities at Voices.com!
NEW MESSAGING FEATURES
Talent and Clients: Ability To Send Files Via Reply Messages
What's New?: Members can now send attachments when they reply to a message sent to them through Voices.com. There is a 10MB limit for sending an audio file.
What Happens?: A copy of the attached file is also stored in the sending member's Sent folder. Only one file per message may be sent.
What To Do: When you are communicating with another member through the site, you are able to include a file attachment before sending that internal message to the recipient. Simply browse your desktop to attach the new file to the message and send.
Private Job Emails
What's New?: Talent are now sent a specialized email notification when they have been invited to reply to a job. Subject line of email is "New Private Invitation at Voices.com"
What Happens?: If you receive an email with that title, that job opportunity is for you specifically, and is a private job.
What To Do: Review the job details and reply to the client, either to respond and apply for the job, or to graciously decline if you are unable to do the job.
NEW JOBS AND AUDITIONS FEATURES
Audition Placement Indicator
What's New?: Talent can now more accurately gauge where they stand in the audition queue, detailed in the Overview screen of their Answered audition.
What Happens?: When voice talent view an answered audition they can now see their audition placement in the Overview tab. The display will read talent placement/total current responses. The placement indicator is a submission number only.
What To Do: Before auditioning, talent can see the number of current responses in the job Overview tab. Once they submit, take a look in the Answered folder and the Overview tab of the job to see where in the audition submissions your audition sits.
Talent Can Now Title Audition Templates
What's New?: Talent may now edit their existing templates and provide a template name to make it easier to identify the correct template when submitting an audition.
What Happens?: All templates currently have "No title" listed until talent log in and update their existing templates. It is strongly advised that you take a moment to title your templates for ease and better reference.
What To Do: Log in to your account and be sure to give each of your templates titles that best reflect their contents or purpose. The Title is presented in the Select a Template drop down list within the Audition response. In an audition situation, choose the most appropriately titled template to accompany your demo and price quote.
Talent Can Now Mass Delete Answered Jobs
What's New?: Talent are now able to delete more than one audition at a time from the Answered folder.
What Happens?: Upon identifying records of answered auditions that you don't want to see anymore, simply check the boxes to delete them en masse.
What To Do: Log in to your account at Voices.com, navigate to your Answered jobs and the listings you no longer wish to see archived in your Answered folder.
Clients Can Request Quotes Directly From Their Favorites
What's New?: Clients may now post a job to talent via their Favorites list.
What Happens?: A client can select one talent, or multiple talent, by checking the box to the left of the talent's name and then clicking the Request Quote button. Clients will be presented with the option of either inviting the talent to an existing job or posting a new job. At this point, they can then select whether or not the job is public or private.
What To Do: Make sure that you are on a client's Favorites List so that you are given more prominence in their account.
Clients Can View Invited List Within Posted Jobs
What's New?: When clients invite talent to their job, those talent appear within the job details immediately as a record of who the client has invited.
What Happens?: The Invited List can be seen via the Description tab within the job. The list shows each talent's name, when they were invited and their current response status. If they have not responded the status is displayed as Open.
What To Do: If a talent has not yet responded to the invitation, the client can click on the talent's name and easily send them a reminder email from their profile page. Once the talent responds they will appear within the client's Responses tab.
Clients Can Give More Direction When Awarding a Job
What's New?: Clients who have posted jobs at Voices.com can now send a message at the award job stage with more direction.
What Happens?: The email will be sent to voice talent internally with the subject line, "Instructions for THE SPECIFIC JOB TITLE". This has been provided instead of enabling talent to contact clients at this stage for now. A copy of the message is stored in the client's Sent folder.
What To Do: If you receive a message from a client like this, you will need to log in to your account, read the message, and then take action according to what your client has shared through this internal message.
Clients Updating Job To Completed
What's New?: Clients can now mark their job as Completed if it has not yet been awarded.
What Happens?: This can be done if the client Edits their posting from the Description tab. Reasons why clients may mark their jobs as completed are : job is not moving forward or a talent has been selected and paid offline.
NEW SUREPAY AND PAYMENTS FEATURES
Clients May Now Request an Edit to a File Uploaded Via SurePay
What's New?: Clients may now include an attachment when requesting an edit to a file uploaded by a talent through a SurePay job.
What Happens?: If a client finds that they need to give a line read, communicate something verbally, or attach a text document with more instructions they are now able to get that information to their voice talent more effectively.
What To Do: If you're a client and need to make use of this, go for it! Communication on projects is incredibly important, and if you need to demonstrate what it is that you need, this may be the best, most efficient (and convenient) way.
What's New?: Feedback ratings are presented on the talent profile page. If there is no record of feedback, no feedback indicators are shown.
What's Happens?: If Feedback has been left, feedback now appears as Stars with a total ratings indicator. For example: ***** (2) indicates a rating of 5 stars averaged based upon the results of 2 separate feedback ratings.
What To Do: Build up your feedback ratings and reviews by using Voices.com's SurePay service to invoice your clients.
WANT TO REQUEST A NEW FEATURE?
Do you have an idea for a new feature that would make for a better experience at Voices.com? Send us an email to send us your feature request, and we'll add it to our to-do list for an upcoming release.
Laurynda Pasma and the Voices.com Team