By Stephanie Ciccarelli
September 16, 2009
Have you been wondering what all is entailed in how jobs get from Point A to Point B?
Ever pondered the sequence of events taking place behind the scenes before you are invited to audition?
Today we'll talk about what happens between a client posting a job at Voices.com and the job notification reaching your email.
Believe me, there's a lot of ground to cover!
For those of you who crave being "in the know," quickly discover how Voices.com vets job opportunities for our talent and how you can do the same.
Come Take a Stroll With Me
To carry on with the theme of work, getting work, and tracking it, I'd like to invite you to join me on a guided tour behind the Voices.com curtain to learn more about how we determine the legitimacy of jobs that are posted for review in queue for potential approval.
You may not know this but there is a meticulously documented process that our team goes through when a job appears after a client has submitted their posting for consideration.
How Long Does it Take To Review and Approve a Job?
From start to finish, each job typically takes about 5 minutes to be reviewed and approved. At the time of this publication, we are currently approving close to 30 jobs per day.
When Are Jobs Approved?
Jobs are reviewed and approved Monday to Friday between 8 a.m. and 5 p.m. EST with the exception of Canadian Holidays. Jobs posted outside of these hours are reviewed the following business day.
Things You Should Know About Private Job Postings
Private job postings are automatically approved by the server and these clients are not reviewed. Talent are responsible for collecting information regarding the client before moving ahead with any project. You'll know it's a Private Job because they are indicated by a yellow icon beside the posting in the Hiring folder.
The Job Approval Process For Pending Public Jobs
Pending public jobs are reviewed manually by a live person in the following manner:
1. Each client is reviewed to see if they have posted jobs with Voices.com in the past. If they have, a notation is added to the About Us section.
2. The client is reviewed to see if they have used the SurePay Escrow service to pay talent for their services in the past. If they have, a notation is also added to the client's About Us section.
3. If client has not had a past relationship with Voices.com then a search online is conducted and the About Us section of the client's account is either validated or updated if content is missing.
4. Next the job posting itself is reviewed. We look to see if enough information has been provided about the project for talent to submit quotes for, that the budget meets our minimum requirement and we review any attached files to ensure they can be opened and ensure that the content does not go against our Job Posting Guidelines. In the past our team would copy some of the text from attached files directly into the job details or convert the attached file from its format into a more compatible format. This was time consuming and will not be something we'll be doing any longer.
5. If more information is required from the client in order to approve their project a follow up email is sent to the client. Typical follow up reasons include missing content, missing client information, a problem with their script, or a missing script when one is suppose to be attached. A follow up email will also be sent to clients who have a budget on the low end of what the project entails and this email advises the client they may receive quotes that are higher and why.
6. If a job can be denied immediately for content or not meeting our minimum budget requirement we send the client an email advising them that their job cannot be approved with an explanation along with alternative ways of reaching out to our members. We advise them that although the project cannot be approved publicly they can contact talent directly via email through our search engine.
7. If the job can be approved, notations are typically added manually. These notations often provide talent with some sort of direction from Voices.com. These notations advise members to watermark their submissions, submit a generic demo when no script has been provided, or advise when the attached file has been created in Office 2007 and some members may have issues opening the file. These are all courtesy notations meant to help members during the auditioning process, however, much of what is said is may already be plain to you as a professional voice talent working online.
8. A follow up is also sent to any client who is seeking an uncommon language recording after their job has been approved. These clients are sent an email with directions on how to invite additional members to reply to their posting. We often have many members registered however few that may have access to the public job posting. At Voices.com we want to ensure that these clients get the best response possible from talent listed with our service and encourage them to invite any and all talent speaking that language who meet their job posting requirements.
If you get a private job posting through our site, from other sites with less structured review and approval procedures, or via direct contact at your personal website, take a leaf out of the Voices.com book on how to determine which jobs you should take and which ones you may very well wish to pass up.
You may need to do some investigating, however, a little knowledge goes a long way. It simply isn't safe to do business without conducting due diligence, especially online.
That's It in a Nutshell!
I hope you enjoyed discovering more about how we review, prepare, and approve job postings that reach your inbox.
Stay subscribed to VOX Daily! Tomorrow I'll be sharing tips meant to help you determine if a job is safe for you to take part in regardless of the circumstances or lead source.
Â©iStockphoto.com/Christopher O DriscollRelated Topics: approval, gigs, how to, job postings, procedure, process, review, voice talent, voiceovers, Voices.com, watermark