By Stephanie Ciccarelli
December 28, 2009
What's the best source to acquire ISDN service?
If you are someone who wants to get an ISDN line and are curious about how to go about it, a number of pro voice talent with ISDN equipped home studios have shared their insight with you!
Thoughts regarding Source-Connect and other technologies are also expressed.
Read more now in today's VOX Daily.
It all started with a question. How does one procure an ISDN line?
Many people contributed to the answering of this question, all of whom are quoted and identified below.
"You have to call your local phone company and see if they offer ISDN in your area. They might need to be persistent... most phone company customer service folks don't even know what ISDN is."
-- Caryn Clark
"That's been the biggest challenge for me getting any information in my 'not quite rural/not the biggest city in the world' about ISDN. I've even asked a 30+ year telecommunications expert what his opinion was on it, and he didn't have a clue what I was talking about (tried to convince me I just wanted more bandwidth!). I'm not the person who asked Stephanie the question, but I'm eagerly anticipating the input, too, all the same!"
"Phone company is the way. One of the problems is that ISDN was originally developed as a means to transmit large amounts of data -- and that use is outdated. Now many ISDN specialists have retired."
"Call your local radio station and find out if they have one and how they got it."
"Look up Digifon. They're a great resource for all things ISDN."
-- Chuck Davis
-- Chris Wagner
"You won't believe this my dear friends. I have been trying for the last 15 or 20 minutes to know the price of ISDN service here in Puerto Rico and almost nobody know what ISDN is. And when I finally found somebody that knows about, the person pointed me to the wrong extension, so the call was dropped."
"If your local phone company doesn't know what ISDN is, tell them it means Integrated Services Digital Network. That way you show that you know more than they do! ;-) But the question is, is ISDN outdated or not? Before I invest in ISDN lines and an ISDN codec I would like to know if technologies like Source Connect (http://www.sourceelements.com/source-connect/) won't make the expencive ISDN obsolete within the next two years."
"Good point Philippe. I talked to our local phone company a few months ago inquiring about ISDN and they questioned why I'd want to connect with such an old technology. Maybe I didn't talk to the right person, but I got the same from a couple tech guys."
-- Jason Ryll
"Here in NJ it's Verizon for the local lines & MCI (which Verizon bought) for long distance... And the death of ISDN has been touted for several years... I doubt that it'll be gone in 2 or even 5 years. I got it in July and have 3 new REPEAT clients since I got it."
"Since I also work for 'the phone company' ISDN has been pushed aside for DSL and Fiber Optics for data and voice transmission--Most customer service reps who have worked for phone companies in the last 10 years have not a clue. You would need to ask to speak to a specialist (probably in Small Business) and they can help. Most major phone companies have it but that service is not 'paying the bills.'"
"I have A T and T. Have had ISDN for years. They knew what I wanted as soon as I asked about it. ISDN work is not as common as other jobs, but the fact that I have it in my studio slims the list of potential VO candidates when clients insist on using it! It has definitely paid for itself. There may be a bigger badder better way to get voice in real time from one location to another, but it's more reliable and still very much used in the industry."
-- Larry Wayne
"Something else to consider is an emerging Internet codec called Broadcast Reliable Internet Codec (BRIC). More info here: http://www.comrex.com/products/products.htm"
-- David Boyll
"Be sure to impress upon whomever you get who knows ISDN that you want DATA ONLY. I have had repeated issues with AT&T and AT&T (the old SBC) not knowing what the other company is doing."
"I hope they all mentioned Dave Immer. He just helped me with my ISDN today (it had a malfunction for a client and he was avail the second I needed him). And of course you must not forget George Whittam (tech guru) at ElDorado Recording Services."
-- Debbie Munro
1. Call your telephone service provider.
2. Request to speak with someone in "Business" who is knowledgeable about ISDN.
3. If you can't find any help this way, contact your local radio station and see if they have ISDN and inquire as to how they got their connection.
* If you're in favour of using a newer technology instead of ISDN, look into similar products such as Source-Connect or BRIC.
If you have thoughts pertaining to ISDN, tips on how to get it or new technologies that you'd like to recommend leave a comment and join the discussion.
Looking forward to hearing from you,
Not all phone systems are created equally. When people call your organization, what’s the first thing they hear? Learn More!
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