By David Ciccarelli
February 17, 2011
We've been working hard to develop some amazing new features that encourage better communication between clients and talents as well as some nifty project management tools for clients.
Today, we'll explore the new "Like" button, Action Menu, Notes, Ask a Question and Send Thank You features. Plus, I'll introduce the Enterprise Edition, a new account type for large businesses who require legal documents to be signed when hiring a voice talent at Voices.com.
This new layout for the responses page is more intuitive and focuses the client on listening, reviewing and taking action on the responses they receive for their job posting. We've already received some positive feedback and our tests have shown that an increased number of voice talent are getting hired online because of these improvements. Let's look each feature in more detail.
The proposals are better formatted and give the client a consistent experience when reviewing proposals from each voice talent. If the proposal is long (more than 4-5 sentences) then a scroll bar appears. Knowing this, we recommend keeping your proposals short and to the point.
There's no longer a need for a pen and paper when reviewing responses at Voices.com. Just type in your comments as you listen directly into the yellow Notes section. Plus, notes that are typed in are automatically saved so they will be there the next time you login. Wondering which responses have notes? Notice we've even added a sticky-tab on the side of the responses. The stickies indicate you've typed in a note, which makes it easy to see why you liked a particular voice talent.
Facebook has made the "Like" button almost universal. It's a commonly understood tool to indicate you feel positively about a status update, picture or article. At Voices.com, we've implemented a Like Button on the responses page that will replace the audition favorites and serve as a shortlisting feature. This is much more intuitive and serves as a simple one-click option for clients to shortlist their top picks for their job.
Beside the Like button is a down arrow which when clicked provides further actions, specifically, the ability to Ask a Question, Send a Thank You or Download Demo. Remember to name your demo files appropriately so if a client downloads your demo, they see it on their desktop named "Your Name - Job Title.mp3" or "Your Name - Client's Name.mp3". If they like your audition, then you want to make sure you're the one getting the job!
We understand that there needs to be a simple way to communicate online. That's why email is so great! Even easier is for clients to simply Ask a Question directly through Voices.com. This keeps the conversation in a thread that references the Job ID so you can always refresh yourself with the specific job details. Additionally, many clients have asked for a quick and easy way to compliment voice talent on their audition or say "thanks" for the time and effort of some amazing demos. The new Send a Thank You option provides just that.
Voices.com's Enterprise Edition is our top-of-the-line service designed for the sophisticated needs of large businesses. The Enterprise Edition is available to companies who require signed agreements or who request invoices and will be paying by check.
Key Features of the Enterprise Edition
à¹ Ability to manage legal documentation such as NDAs, talent release forms or other items. Legal documentation requirements can occur prior to job posting or upon awarding the job.
à¹ Ability to pay by invoice on Net 30 Terms, rather than our standard options of PayPal or credit card. Invoices are sent monthly along with a statement of account.
If you're interested in the Enterprise Edition, please contact us for more information.
According to Pingdom, Voices.com has achieved an incredible feat; 100% up time. For the uninitiated, Pingdom is a web site monitoring service that checks infrastructure for you and instantly let you know when anything goes wrong. It allows businesses such as Microsoft, AOL and Amazon.com measure uptime and downtime. You can check up on us anytime using Pingdom.
As always, we welcome your feedback. The best way to share your ideas or make suggestions is to use the Contact Us form. Or, if you'd like to share a success story, we'd love to hear from you.